Privacy Policy
Last updated: October 9, 2026
These terms sit alongside our Terms & Conditions.
1. Who we are
NelaZo, Inc. ("NelaZo," "we," "us") operates this website. Questions about this policy can be sent to contact@nelazo.com.
2. What we collect
If you complete our survey, we collect the answers and contact details you provide. If you create an optional account, Firebase Authentication stores your email address, account identifier, verification status, and password credentials. NelaZo does not store your password in Firestore. We do not collect payment details on this site.
3. Why we collect it
We use this information to follow up on your interest in NelaZo, to understand demand from NRI buyers, and to improve the advisory service. We do not sell your information, and we do not use it to train unrelated advertising profiles.
4. Where it is stored
Form submissions are written to Google Cloud Firestore in the Firebase project that hosts this site. Account credentials are managed by Firebase Authentication. A secure, HTTP-only session cookie keeps you signed in. Access to form submissions for NelaZo staff is currently through the Firebase console. Security rules allow the public only to create a new submission, not to read, change, or delete existing ones.
5. How long we keep it
We keep submissions for as long as we need them to follow up or to understand demand, and then delete them. You can ask us to delete your submission by emailing us from the address you used on the form.
6. Sharing
We may share your details with a NelaZo advisor or an empanelled partner only as needed to respond to your request. We may also share information if required by law. Infrastructure is provided by Google Firebase / Google Cloud.
7. Your choices
Accounts and forms are optional; public pages and the survey are available without signing in. You can sign out, reset or change your password, and request access, correction, or deletion of your account or submission by emailing us. Account sign-in does not connect earlier guest form submissions to your account.
8. Changes
We may update this policy from time to time. The date at the top of this page is the date the posted version took effect.